Response to COVID-19 Delay Phase

During the current phase of the government's strategy Reach's dedicated staff are working very hard to keep things as normal as possible for all our clients. We are adapting our way of delivering programmes by introducing rehabilitation via remote, virtual platforms which don't require face to face contact.

Many brain injured clients will not at present be able to access rehabilitation or support through their usual channels. Reach staff are developing new routines with current clients, encouraging them to practice and maintain strategies to deal with functional and cognitive issues.

Reach have also developed methods by which assessments can be carried out for new clients. When visits can be resumed the assessment will be revisited and an addendum provided.

We have had positive feedback from lawyers and insurers, currently with clients, who are impressed at how we are moving forward. They are keen that their clients are not "left without intervention" as they are aware that this could have a negative impact on mental health.

Reach want to assure all our clients and referrers that we are in a position to provide the brain injury rehabilitation programmes for which we are well known while keeping within the current restrictions

If you would like to discuss how our rehabilitation services could help your clients at this time please do not hesitate to call Lisa on 01423 326000.

All at Reach hope you and your families remain safe and well at this challenging time.

With best wishes,

Heather Batey
Director of Operations

Update on Delivering a Safe & Effective Service During COVID-19

A message from our Director of Operations, Heather Batey, illustrating our progressive approach to service delivery as we continue to adapt to challenging times.