About Us

reach was established in 1994 to provide a unique home and community based rehabilitation service for child and adult survivors of moderate and severe traumatic brain injury. It is now the largest private sector organisation dedicated solely to the provision of rehabilitation at home.

Our mission is to provide a high-quality, cost effective service to enable individuals to attain their full potential.

At reach we believe that people who have experienced traumatic brain injury deserve every possible chance to lead a normal life and re-acquire the kind of skills that many of us take for granted every day. Our 20 years of experience demonstrates that the rehabilitation process provides the best possible opportunity to improve and restore their quality of life.

Our approach optimises the use of all sectors - statutory, voluntary, educational, vocational and independent - offering huge advantages to the client and the funding of, possibly, life-long care.

Under the expert leadership of Directors Heather Batey and Philip Feldman, reach is a national company employing regionally-based Programme Managers. These guide locally based Personal Programme Assistants who deliver the one-to-one programmes which are tailored to the client's individual needs.


Clients are referred to us by:

  • 8 of the UK's Top 10 insurance companies
  • Both claimant and defendant lawyers (often instructing on a joint basis)
  • Case Managers
  • NHS Commissioners
  • Self-funding clients