HeadlightIlluminating the Way

Introducing Headlight, a unique assessment programme devloped by Reach to detect and treat symptoms caused by mild head traumas before they escalate.

Headlight is designed to fill a gap in available assessment and treatment programmes which has meant that warning signs of future health problems for people who have suffered mild head trauma could be missed, leading to longer-term health issues.

Our low-cost, tech-based triage system means that insurers and lawyers can act quickly to ensure the best outcome for the claimant and reduce the risk of cases escalating over long periods due to lack of early intervention and treatment.

The launch of Headlight follows a successful pilot of the system, working with leading insurer Aviva, held earlier this year. Experience from the pilot informed fine-tuning of the assessment process, as well as ensuring that the appropriate range of clinical tools and onward referral options were included.

We have had positive feedback from both insurers and lawyers, who are all very keen to see this gap in services filled. It has been scientifically established that the earlier that head trauma cases receive attention, the less likely it is that ongoing systems will escalate into longer term difficulties requiring clinical management and Headlight allows claims handlers and lawyers to take appropriate action at a very early stage in the claim.

[Headlight] shows real potential in getting injured people the correct and specifically targeted treatment they need at the earliest opportunity

Sue Reeve
Rehabiliation Claims Manager

How Headlight Works

The Headlight service provides rapid access to specialist assessment and triage, where our clinicians make timely recommendations for an appropriate treatment pathway. A typical referral to Headlight would follow this procedure:

Cases involving minor head trauma are referred to Reach by the insurer and/or lawyer
Reach carry out a remote assessment with the patient, using both qualitative and quantitative questioning to identify any 'red flags' indicating underlying symptoms caused by the trauma
Report on findings, with recommendations based upon three possible outcomes:
No further action to be taken (no indication of underlying problems)
Light touch (minor issues detected) - signpost to local support services or to specialist therapy apps, or support a referral to GP, CBT, or physiotherapy services
Post-concussive syndrome (PCS) assessment (more significant issues detected) - A full PCS assessment is carried out to inform appropriate therapeutic intervention

To see how Headlight may illuminate the way for your clients, get in touch via our contact page, or click the boutton to send us an email.


To find out how you can start making referrals to the Headlight service or for further information, use one of the options on our contact page, or simply...